FAQS

Are your products suitable for all skin types?

SXC products are gentle on skin and pH-balanced, making them suitable for all skin types unless otherwise stated. Our formulas have been developed to address the needs of our changing skin as they evolve through time, from acne to dryness and sensitivity to loss of firmness, fine lines and wrinkles

Can I use your products throughout pregnancy?

Vitamin A products like tretinoin and retinol are not recommended during pregnancy. Please consult a doctor or physician to determine whether the use is appropriate for you.

Is your range suitable for sensitive or reactive skin?

Whilst we have taken the utmost care to develop formulas that are gentle on skin, our products aren’t hypoallergenic. If you’re concerned that your skin might react, we’d recommend performing a patch test on a small area of skin to check for sensitivity.

I have a medical condition will I be ok?

Please consult a doctor or physician to determine whether the use is appropriate for you.

Are your products paraben-free and sulfate-free?

SXC global products are free from parabens and sulfates.

Are your products natural?

Every SXC product contains a minimum of 97% natural or naturally derived ingredients. We aim to use as many natural ingredients as possible, often exceeding our 97% target. We do allow some flexibility for synthetic raw materials that are essential for the formula, such as preservatives or for ingredients that are commonly found within our bodies, such as vitamins

 Do your products contain preservatives?

We formulate in accordance with regulations and as such all of our formulas do contain preservatives that are tested to ensure the efficacy of our products and the safety of our customers. Whilst we are paraben and sulfate free and strive to formulate with 97% natural ingredients, preservatives are essential for protecting the lifespan of our skincare products.

Do your products contain fragrance?

Yes, however our scent is 100% natural .

Are your formulas free from toxic ingredients and nasties?

100% SXC Global products are free from toxic ingredients and nasties. We create our products with this in mind.

Are your products clean?

Yes, SXC Global products are free from parabens, sulfates, PEGs, silicone, petrochemicals and plastics.

Is your skincare range cruelty-free?

At SXC, we never test our products on animals or use ingredients tested on animals.

Are your products vegan?

Yes, SXC products are vegan. We do not use animal or animal-derived ingredients in our formulas

 What is the shelf life of your products?

All cosmetic products need to be used by a certain period after the first use. This is indicated by the PAO (Period After Opening) symbol – an open jar with a number inside, which you’ll find on our packaging and unit cartons. For example, ‘6M’ indicates you should use the product within 6 months of opening, after which the quality of the product will deteriorate.

How do I store your products?

Always make sure to store your products in a cool area, away from light and humidity to increase their longevity.

Where can I find the list of ingredients contained in your products?

Our ingredient lists are all readily available on our website and can be viewed directly on each product page. You will also find them printed on our unit cartons.

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